Farewell to Hopscotch: Important Information About the Platform Shutdown
At Hopscotch, our mission has always been clear: empower small businesses by removing unnecessary costs and offering flexible financial tools that help them thrive. From day one, we set out to eliminate ACH fees, simplify invoicing, and provide working capital solutions that could bridge cash flow gaps. Over the years, we’ve been proud to support thousands of businesses that have trusted us with their invoicing and payment needs.
Today, we’re announcing an important—and difficult—update: the Hopscotch platform will be discontinued at the end of this month, September 2025.
This decision was not made lightly, and we want to take this opportunity to share why this change is happening, what it means for you, and how you can prepare for a smooth transition.
Why We’re Sunsetting Hopscotch
In 2024, Hopscotch was acquired by Avalara, a global leader in tax compliance and financial technology. Since then, our combined teams have been working to not only support the Hopscotch platform but also expand into new fintech solutions designed to help even more businesses manage compliance, cash flow, and operational efficiency.
As Avalara’s portfolio of financial tools continues to grow, we’ve realized that the resources required to properly support and expand Hopscotch would be better focused on initiatives that serve a broader range of businesses. In other words: while Hopscotch has been an incredible journey, our mission to help small businesses can now have a larger impact by shifting our energy toward Avalara’s evolving ecosystem.
We know this change may be disruptive, but we believe it opens the door to even stronger, longer-term solutions for your financial workflows.
What This Means for You
Here’s a breakdown of the key dates and actions you need to know:
Final date for Hopscotch transactions: September 30, 2025.
After this date, no new payments or invoices will be processed through the platform.
Withdraw your funds: Please ensure that all funds currently in your Hopscotch account are withdrawn before September 30, 2025. Any balance left in the system after this date will be subject to additional administrative steps (disbursement of checks), which could delay your access. To avoid disruptions, we strongly encourage you to transfer your funds as soon as possible.
Account access after shutdown: After September 30, you will no longer be able to send invoices or receive payments via Hopscotch. We will provide limited read-only access to your account history for a period of time so you can download records for your own bookkeeping. Access to the platform will continue through the end of 2025.
Future solutions: We are actively working to connect you with trusted invoicing and payments alternatives to minimize any disruption to your business. We’ll be sharing these recommendations shortly so you have plenty of time to migrate to a new platform.
How to Prepare for the Transition
We want to make sure the transition away from Hopscotch is as seamless as possible. Here are a few steps you can take right now:
- Withdraw your balance. Log into your account and transfer any remaining funds to your linked bank account.
- Download your transaction history. For accounting or tax purposes, we recommend exporting your past invoices and payment records.
- Notify your clients. If you have recurring invoices set up through Hopscotch, now is a good time to let your clients know you’ll be moving to a new system soon.
- Stay tuned for updates. We’ll be sending additional communications with recommendations for trusted invoicing platforms, along with step-by-step guides to make the switch as easy as possible.
A Message of Gratitude
To every business owner who used Hopscotch—thank you. Building this platform alongside you has been the honor of a lifetime. From independent creatives to growing teams, we’ve been continually inspired by the businesses you’ve built and the challenges you’ve overcome.
While Hopscotch as a platform is coming to a close, the mission that inspired it—making financial systems fairer, faster, and more flexible—lives on. By integrating what we’ve learned into Avalara’s broader fintech solutions, we believe we can serve even more businesses in new and powerful ways.
Questions or Need Support?
We know you may have questions about your account, your funds, or the shutdown timeline. Our support team is here to help. If you need assistance withdrawing funds, exporting data, or understanding what comes next, please reach out through the in-app support chat or email us at support@hopscotch.com
We’ll be with you every step of the way.
Looking Ahead
The decision to sunset Hopscotch is bittersweet. On one hand, it means saying goodbye to a product we’ve poured our hearts into. On the other, it represents a new chapter—one where we can take the lessons we’ve learned and scale them into tools that reach more businesses than ever before.
As we move forward, we remain committed to innovation in the areas that matter most to small businesses: compliance, cash flow, and financial flexibility. We’re excited for what’s ahead, and we hope you’ll continue with us on this next journey.
Thank you for being part of the Hopscotch community. We couldn’t have done this without you.
FAQs
1. When is Hopscotch shutting down?
The Hopscotch platform will be discontinued on September 30, 2025. After this date, no new invoices or payments will be processed.
2. What happens to the funds in my account?
Please withdraw all funds from your Hopscotch account before September 30, 2025. Any remaining balance after that date will require additional administrative steps to release, which may delay access.
3. Can I still access my invoices and payment history?
Yes. You will have limited read-only access to your account history for a period of time after shutdown so you can download your records for accounting or tax purposes.
4. What happens to unpaid / pending invoices in the Hopscotch platform?
5. Will you recommend alternative invoicing platforms?
Yes. We’re working on connecting you with trusted solutions and will share details soon, along with resources to help you transition smoothly.
6. Who can I contact for help?
Our support team is here to assist. Reach out through the in-app chat or email us at support@hopscotch.com for help with withdrawing funds, exporting data, or any other questions.