Why is there a duplicate charge on my bank account for a payment I made through Hopscotch?

When you complete a payment on Hopscotch, we will always use your Hopscotch Balance first. Gaps are covered using your Default Funding Account.

Example: Your Hopscotch Balance is $50 and you receive and pay an invoice of $100. Hopscotch will automatically pull $50 from your Default Funding Account to cover the difference between your Hopscotch Balance and your payment.

For more payment FAQs, click here.